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SMS Terms & Conditions

POSH – Premier Orthopedic Surgery & Spine Health and Dr. Leonard Kibuule are committed to protecting the privacy, confidentiality, and security of our patients, website visitors, and referral partners. We value your trust and make reasonable efforts to safeguard any information shared through our website and communications platforms.

SMS Terms & Conditions

Effective Date: July 13, 2026

Please read these SMS Terms & Conditions carefully. By opting in to receive text messages from myPOSHcare.com, you agree to be bound by these terms, as well as our primary Privacy Policy and Website Terms of Service.

1. Program Description & Types of Messages

When you provide your mobile phone number and opt-in to receive text messages from myPOSHcare.com, you are enrolling in a text messaging program designed to provide updates, communication, and administrative support related to your care.

Users can expect to receive the following types of messages:

  • Appointment & Service Reminders: Notifications regarding upcoming scheduled consultations, sessions, or care appointments.

  • Two-Way Customer Support: Direct conversational messages answering your questions about our services, pricing, hours, or general inquiries.

  • Order & Delivery Alerts: Status updates regarding your orders, customized care materials, or products shipped to your address.

  • Post-Care Follow-ups: Administrative check-ins following a service to ensure satisfaction or provide post-care information.

  • Account Notifications: Security verifications, multi-factor authentication (2FA) codes, and account status alerts.

2. Message Frequency

Messaging frequency may vary depending on your interactions with us, the number of appointments scheduled, or the volume of customer service inquiries you initiate.

3. Cost

myPOSHcare.com does not charge a fee for our text messaging service. However, message and data rates may apply from your mobile carrier. Check your mobile plan for details on text messaging rates. You are solely responsible for any charges incurred from your wireless provider.

4. Supported Carriers

Our text messaging service is available through most major mobile carriers. Delivery of text messages is subject to the effective transmission of your wireless provider and is outside of the control of myPOSHcare.com. Carriers are not liable for delayed or undelivered messages.

5. How to Opt-Out (Unsubscribe)

You can cancel the SMS service at any time. To opt out at any time, text STOP to our text messaging number.

After you send the message "STOP", we will send you one final SMS message to confirm that you have been unsubscribed. Following that confirmation message, you will no longer receive text messages from us. If you wish to join again, simply opt-in via our website forms as you did the first time.

6. Support and Assistance

If you are experiencing issues with the messaging program, or if you have questions regarding our services:

  • For assistance, text HELP directly to our number to receive basic instructions.

  • Visit our website at https://www.myPOSHcare.com to submit a contact form or view our full support channels.

7. Privacy Protection

Your mobile data and privacy are critical to us. Any information collected through our SMS program is handled strictly in accordance with our Privacy Policy. No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

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